Privacy Policy

📝 Privacy Policy

At Heat Tobacco, we understand that privacy and trust are critical when purchasing tobacco products online. As a licensed global retailer, we take every step to protect your personal data and ensure a secure shopping experience.

🌐 About This Policy

This Privacy Policy explains how Heat Tobacco collects, uses, and safeguards your personal information when you visit heat-tobacco.com or place an order for our products, including cigarettes, IQOS devices, HEETS, and JUUL pods.

By using our services, you confirm that you are over 21 years of age and agree to the practices described here.

📋 What Personal Data We Collect

When you interact with our website, we may collect:
Identity Information: Full name, shipping address, phone number, email address.
Order Details: Products purchased, preferences for delivery.
Payment Information: Cryptocurrency wallet ID or Amazon Gift Card codes (we do not store full payment data).
Device Information: IP address, browser type, and cookies for security purposes.

We do not sell or rent your personal information to third parties.

🚚 Why We Need Your Data

We use your information for:
Order fulfillment: Preparing and shipping products from our domestic warehouses in the USA, EU, Middle East, and Australia.
Customer support: Responding to your inquiries and requests.
Improving services: Personalizing your experience on heat-tobacco.com. (https://heat-tobacco.com/)

Learn more about our operations on the About Us page.

🛡️ Data Security & Compliance

We protect your data with:
• Advanced SSL encryption for all transactions.
• Secure payment methods including crypto and gift cards for anonymous checkout.
• Regular audits to comply with international tobacco regulations (Tobacco Licenses & Legal Compliance).

🌎 International Shipping & Data Privacy

Because we operate warehouses in New York, Berlin, Dubai, Toronto, London, and Sydney, we guarantee:
Fast and discreet shipping.
✅ Compliance with local import laws in over 50 countries.
✅ Confidential handling of all customer information.

For details about our delivery methods, visit Shipping & Refund Policy.

Frequently Asked Questions (FAQ)

Is it legal to order tobacco products online?
Yes. Ordering from a licensed supplier like Heat Tobacco is legal in most countries for customers aged 21 and over.

How do you ensure my data is secure?
We use advanced encryption and never share your data with unauthorized third parties.

What if I want my data deleted?
Simply email [email protected] and we will process your request within 7 business days.

📞 Contact Us

For privacy-related inquiries:
📧 Email: [email protected]
🌐 Visit: Contact Us

🔗 Useful Links
Cigarettes Catalog
IQOS & HEETS
JUUL Pods & Kits
Tobacco Licenses & Legal Compliance

Free or Express shipping

On all orders

Easy returns

Just contact us

International Warranty

Offered in the country of usage

100% Secure Checkout

Amazon GiftCards / Crypto